Buying goods online has come a long way since its humble beginnings in 1982 when the first digital store was launched. Today, most businesses rely on the convenience, efficiency, and cost-effectiveness of procuring supplies online. Dental supplies are no exception.
Good dental supply websites enable you to stock the consumables, tools, and equipment your dental clinic needs to provide quality patient care. Here are some recommended best practices and helpful tips to follow when buying dental supplies online.
7 best practices for buying dental supplies online
be budget savvy and quality smart
Watching the budget doesn’t mean you need to sacrifice quality. Look for factory-direct pricing on top-quality products from an online dental supply company. You’ll avoid middleman markups and enjoy unbeatable savings without compromising quality. The added advantage is that you won’t need to waste time and energy shopping from site to site for the best deals. You should be able to find everything you need at the lowest prices in that one shop.
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investigate all opportunities to save on dental supplies
Look for free shipping on manageable-sized orders. This, alone, will save your dental clinic a bundle. Take advantage of deals such as monthly specials, clearance sales, manufacturer promotions like BOGOs such as buy 2, get 1 free or even buy 5, get 5 free.
do your due diligence
If you’re looking to buy dental products online, it’s important to vet websites before making any financial transactions. Make sure the site looks professional and trustworthy; with a clear indication of the brands, they represent. Opt for a company wholly devoted to dental since they will have a reputation to protect in the industry—unlike a marketplace that dabbles in any and every industry.
take a critical look at their product listings
From anesthetics to disposables to instruments to equipment and more, make sure they offer the breadth and depth of dental products necessary to supply your busy dental clinic. Ensure their product descriptions provide all the information you need to make informed buying decisions. Check that essential specifications are listed, such as materials, composition, weights, dimensions, and pack sizes. Sharp, professional images are also a necessity when you buy dental products online. Since you don’t have the advantage of touching and feeling the products, the listings need to be precise, clear, complete, and accurate.
find out how quickly they will ship to your dental clinic
Look at whether the supplier backorders or whether they sell in-stock products, exclusively. A dental supply company that doesn’t backorder will never keep you waiting for the supplies you need. If they offer an easy afternoon deadline for same-day shipping, that will speed up the process even more.
test out the usability of their website
Most B2B (business-to-business) customers want “fast, easy, and self-service shopping from their vendors.” Buying dental supplies online should deliver on all three. Since you’ll be returning to your supplier’s website again and again, look for a dental supply company that offers a simple, streamlined ordering experience and lets you quickly self-serve without logging in or creating an account.
look at the supplier’s overall service
In cases when you do have questions or issues, the dental supply company should have responsive customer care, reachable via your chosen mode of communication, whether live chat, phone, email, or social. Confirm that they offer straightforward policies, such as simplified returns. Most importantly, make sure they support secure, convenient financial transactions with major credit cards, as well as express checkout services like Shop Pay and Google Pay.
Simply asking yourself a few questions when buying dental supplies online will help you avoid unpleasant and costly surprises. And if you want to ensure you get the best prices without sacrificing quality, give Factory Direct Dental a try.
getting the most from your online dental supply company
At Factory Direct Dental, we offer unbeatable factory pricing on exceptional in-stock products. With no backorders or long wait times, you can enjoy convenient, streamlined purchasing on a website wholly devoted to dental. Get free shipping on orders over $300 (before tax), shipped same day if ordered before 3:00 pm EST from Monday to Friday. With no need to log in or create an account, we make it fast and simple to buy quality dental supplies in Canada to help your dental clinic thrive.
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